White Villa Photography and Films Terms & Conditions

A booking is bound by the following Terms and Conditions and forms a contract between you the ‘Client’ and us ‘White Villa Films Limited’.

1.1 Payments should be made to White Villa Films Limited
1.2 A Booking Fee of £300 is required for each booking and will be deducted from the package total.
1.3 This Booking Fee is non-refundable.
1.4 The remaining balance is due no later than 14 days before the wedding day.
1.5 An additional travel fee may be required depending upon the location of the wedding.

2.1 Written notification is required for any cancellation or amendment
2.2 In the event of you making a cancellation you will be liable for the following charges calculated as a percentage of your package total less your deposit: 30 days before wedding day = 90%, 31-60 days before wedding day = 70%, 61-90 days before wedding day = 50% and 91 or more days before wedding day = 30%
2.3 An amendment is a change to your details that were originally submitted at the time of booking and may be subject to an administrative charge.
2.4 We advise clients to check with their insurance policy as under this eventuality such charges may be covered by your policy.
2.5 In the unlikely event that we cancel your booking, we will refund any monies paid.

3.1 We make every effort to provide a high quality product and level of service. Please note that our schedule provides several opportunities for the client to take part in the creation of their wedding Film & Photography with the ‘Creative Consultation’,  Online Proofing and the optional Pre Wedding Shoot, all of which should help prevent any potential disputes.
3.2 All of our equipment is checked and cleaned before filming. In the event of a mechanical or human error we will only be liable for a reduction in cost or in the case of a more serious error a complete refund of all monies.
3.3 Please note that the client will have 14 days after delivery of the USB/BluRay/DVD to make us aware of any errors.
3.4 Completed wedding USB/BluRay/DVDs are guaranteed against mechanical fault for 1 year from delivery.
3.5 The client understands and accepts that the photographic coverage will be as the photographer’s professional expertise determines and that no one photograph will be deemed more important than another. Special requests are not binding instruction, although every effort is made to comply with the client’s wishes.
3.6 The photographer(s) shall be granted complete artistic license including in repletion to the poses photographed and the locations used. The photographer’s judgement regarding the locations/poses and number of images taken shall be final. Due to the vagaries of the weather and the willingness of the subjects it may not be possible to capture all the images requested.
3.7 Although the photographer will do their best to produce as many images as possible, there is no guarantee that any particular number of images will be produced.
3.8 Any complaints should be raised by the client with White Villa Films Limited, in writing, within 28 days of first becoming aware of the matter to be complained of and in any event within 28 days of receipt of the images.

4.1 It is the responsibility of the client to acquire any permits or consent required by the church or venue in order for us to record the wedding day.
4.2 We reserve all rights to the work produced with the exception of dubbed music which is licensed under the MCPS Limited Manufacture license and PPL license included in every package.
4.3 We prohibit any copying, reproduction or performance in public, in whole or in part of the completed wedding USB/BluRay/DVD.
4.4 Wedding photography clients are granted a royalty-free personal use license agreement which allows unlimited use if the images are for personal purposes only and not for profit.
4.5 Royalty-free license agreement: White Villa Films Limited (“Owner”) of the copyrighted photograph being purchased (the “Work”), herby grants you the non-exclusive, non-assignable, non-sublicensable, and perpetual rights to use, reproduce and distribute the copyrighted Work for personal non-profit purposes, and to incorporate the copyrighted Work, in whole or in part, into derivative works for non-profit distribution.
You are prohibited from using the Work for any other purpose, including: using, reproducing or distributing the Work and/or materials incorporating all or any part of the Work for profit; selling or distributing electronic copies of the Work as standalone files or as part of a product from which a person is able to extract the Work as a standalone file; distributing the Work in or as part of an electronic template (e.g., as an image available in a word processing or web page creation application) intended to be reproduced by third parties on electronic or printed products; or using the Work as part of a trademark, service mark or logo.
Owner retains all other rights in the Work and any derivative work, including without limitation, the right to use, copy, sell, license, and distribute copies of the Work in all markets and territories.
This Agreement shall be construed and enforced in accordance with the laws designated by the Owner, now or in the future.
4.6 Negatives and digital files remain the property of White Villa Films Limited.

5.1 Due to the length of our day we would appreciate it if you could make arrangements with the wedding venue to provide food and refreshments for the photographer/videographer(s) attending the wedding.
5.2 We reserve the right to use any material for promotional purposes. However if you would prefer not to then please notify us in writing at the earliest opportunity.
5.3 We will make every effort to complete your wedding USB/BluRay/DVD as soon as possible following your wedding day. We estimate a period of 6-8 weeks to complete your Online Proofs. However due to busy periods and the length of time we commit to every client it may take longer this.
5.4 We archive all wedding USB/BluRay/DVDs for at least 1 year and gladly offer a copying service providing we still have access to an original copy of the USB/BluRay/DVD.
5.5 We will make every effort to complete your wedding photographs as soon as possible following your wedding day. We estimate a period of 4-6 weeks to complete your secure online gallery of edited photographs. However due to busy periods and the length of time we commit to every client it may take longer this.
5.6 On occasions and without notice it may be necessary for the photographer/videographer originally specified to be substituted by another photographer (e.g. due to ill health).
5.7 Where a package states coverage of the ‘speeches’, it is agreed and understood that this includes coverage up to no later than 7pm. Any coverage past this time will be chargeable at our current hourly rate. If your timings fall outside of this then you must make us aware and a prior agreement be made no later than two weeks before the wedding day.
5.8 Where a package states coverage of the ‘first dance’, it is agreed and understood that this includes coverage up to no later than 9pm. Any coverage past this time will be chargeable at our current hourly rate. If your timings fall outside of this then you must make us aware and a prior agreement be made no later than two weeks before the wedding day.

6.1 The due performance of this contract is subject to alteration or cancellation by either party to any cause beyond their control.


7.1 In the unlikely event of a total photographic failure or cancellation of this contract by either party or in any other circumstance the liability of one party to the other shall be limited to the total value of the contract.  Neither party shall be liable for indirect or consequential loss.


White Villa Photography and Films Privacy Policy

This privacy policy sets out how White Villa Films Limited uses and protects any information that you give White Villa Films Limited when you use this website.
White Villa Films Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
White Villa Films Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 27/11/11.

What we collect

We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@wvpf.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to White Villa Films Limited, 24 Hill Grove, Henleaze, Bristol, BS9 4RJ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


White Villa Photography and Films – Copyright Notice

This website and its content is copyright of White Villa Films Limited – © White Villa Films Limited 2015. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• you may print or download to a local hard disk extracts for your personal and non-commercial use only
• you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


White Villa Photography and Films – Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by White Villa Films Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of White Villa Films Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, White Villa Films Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.